We are your go-to-provider for application development and support services in the government and private sectors. We offer years of expertise and unparalleled expertise in case management solutions.
It’s important for us to work closely with our clients to create modern solutions that meet the initial brief while allowing for the required flexibility and growth as needs inevitably change. We pride ourselves in delivering superior solutions on time.
Combining our wealth of experience ensures we focus on delivering value for our customers.
We provide ITIL Compliant Managed Services to ensure good governance and robust dependable applications throughout the lifetime of your solution.
SOLUTIONS & Services
Compensation Services Offering
CAS have years of experience building and supporting flexible Case Management Solutions that support teams working in Compensation Services departments within local and central government. This includes the main Compensation Services department within the Department of Justice in Northern Ireland. We have worked with multiple government departments in the UK and Ireland and have successfully delivered solutions ensuring consistent and dependable service provision.
"It is an understatement to say that we have an excellent working relationship with Peadar, Niall and the team at CAS. The transition to them becoming our IT support provider was seamless and they have subsequently gone on to provide a superior level of customer service, by working closely with us to enhance our bespoke system and achieve our defined goals. Their knowledge, professionalism and first-class project management skills are second to none!”
Catherine Rodgers
Head of Compensation Services
Our Compensation Services focused case management solutions provide the citizen with the opportunity to apply for compensation via a simple and secure online portal which is fully accessible and supports all modern mobile and personal computer devices. The citizen can both receive and submit additional information as required and view the progress of their application via the portal.
Your case work team can easily allocate and collaborate on case work to process applications including sending and receiving secure communications to/from the applicant, calculating and authorizing award payments, adding case notes, brought forwards (calendar based reminders) and managing case statuses. Role based capabilities ensure robust approval processes for awards and payments.
Workflows can be integrated as required to automate steps where appropriate to match your business requirements, for example, approving calculated awards, authorizing payments or use of AI agent.
Our multi-channel help desk (email, online and direct support telephone number) ensures that if issues do arise, we are on hand in a timely manner to investigate and correct the issues and ensure a stable dependable platform for your team.
Our customers are assigned a Single Point of Contact to manage all aspects of the contract and ensure that all aspects of the service are meeting customer expectations. This direct contact also provides the ability to escalate to senior management if the need arises.
We specialise in:
Application Development Services
Case Management and Workflow Solutions
Cloud Native Applications
Microsoft Teams Apps
Microsoft Office 365 Solutions
Bespoke Line of Business Applications
System Integrations
Mobile Solutions
PRODUCT DEVELOPMENT
Do you have an idea for a service that you wish to provide to your customers?
Perhaps you’re not sure where to start?
We can provide a full package of support to Design, Build, Manage and Support you from Initial Idea through to signing up your first paid subscriptions.
LEGACY SOLUTIONS
If you already have an existing solution in place that requires a professional support and maintenance approach to ensure it runs smoothly, we have a tried and tested onboarding process to bring your solution in house.
Our bespoke software solutions include:
Secure cloud hosting in Microsoft Azure data centres.
Flexible and scalable cloud infrastructure to support your needs as they grow.
Our multi-channel ITIL Compliant Managed Service - telephone, email and web portal.
This ensures good governance and a robust dependable applications throughout the lifetime of your solution.
Fully Supported Solutions
Our team keeps everything running as it should.
We provide a multi-channel support desk accessible via dedicated phone number, email and our 24 x 7 web portal.
Our ITIL compliant service desk ensures good governance so that all changes are planned and coordinated to maximise up-time and availability.